As diamond continues its march towards industry leadership in its technology, it is time for us to acknowledge our commitment to innovation. Accordingly we have created Chief Innovation Officer - and it was only right that a key contributor to the site, product and system evolution was invited to step up to the role.

In addition to our Home Service Centres in Guildford & Bournemouth, diamondlogistics have a nationwide network of logistic partners who decided to join Team diamond to diversify into the world of Overnight Domestic and International Deliveries, Multi Carrier logistics & Fulfilment.

Maybe you are a Same Day Delivery company looking to diversify & tap into a further revenue stream?

We could tell you why we think everyone should join the diamond family as a Network Partner but instead we will let the Network Partners tell you themselves.

Today we speak with James Robinson & Frank Coen of diamondlogistics Cambridge in our diamond Network Partner Profile Q&A:

Once upon a time, delivery in 3-5 days felt like a miracle. If we were waiting on a sofa, 6-8 weeks even sounded reasonable. Now I’m tapping my nails with impatience if something takes longer than 24 hours to arrive.

The drive to online commerce, fueled by the service standards set by retail giants like Amazon, has created a demand for next day delivery all over the globe.

In major conurbations like London and Manchester, people are even starting to demand same day delivery. Order in the morning, have your shipment by the end of the day, or even within a couple of hours. The progress to nationwide same day is inevitable as consumer demand drives the need for more and more urgent delivery.

In addition to our Home Service Centres in Guildford & Bournemouth, diamondlogistics have a nationwide network of logistic partners who decided to join Team diamond to diversify into the world of Overnight Domestic and International Deliveries, Multi Carrier logistics & Fulfilment.

Maybe you are a Same Day Delivery company looking to diversify & tap into a further revenue stream?

We could tell you why we think everyone should join the diamond family as a Network Partner but instead we will let the Network Partners tell you themselves.

Today we speak with Stephen & Denise Hamilton of diamondlogistics Milton Keynes in our diamond Network Partner Profile Q&A:

Full Name/s:  Stephen Hamilton & Denise Hamilton

Once upon a time in a Woodbridge Road in Guildford a little courier company started by the 20 year old Kate Lester. That was over 28 years ago – and the company has gone under quite a transformation in the last 8 years or so. But with both the forging into new markets and the retention of its classic clientele diamond continues to be both an innovative business, that still enjoys the classic feature of its business – delivery.

Over the last few years, the e-commerce market has grown to make up 15% of all retail spending worldwide, and this increasing trend is showing no signs of slowing (source). In 2020, with the pressures of the current climate (ahem, COVID), many consumers are basing their online purchasing decisions on a retailer’s delivery options. The faster it can be delivered, the more likely they are to buy it. 

In fact, 41% of consumers are willing to pay extra for same day delivery (source), especially if shipping represents less than 7-8% of the cost of their purchase (source).

As our network continues to expand at an exciting pace, despite the challenges faced due to Covid-19, we would like to tell you more about our Service Centres & the diamonds behind them.

In addition to our Home Service Centre in Guildford & our nationwide network of logistic partners who decided to join Team diamond to diversify into the world of Overnight Domestic and International Deliveries, Multi Carrier logistics & Fulfilment, today we showcase our sister Home Service Centre in Bournemouth, Dorset.

September 2020 is officially Launch Month at diamondlogistics and despite the stormy waters & challenges we have all had to navigate during this year of exceptional circumstances, we are proud to say that our diamond network continues to thrive & expand at an exciting pace.

Kate reunited with her old friends from the BEST Networking from Guildford this week – hosting a breakfast Zoom to share some of the experience of, not just surviving but, thriving through the lockdown period and beyond in to the future, dealing with the ongoing pandemic.

I have to tell you about one of my favourite business books. ‘Be More Pirate’ by Sam Conniff was one of those can’t put down, read from cover to cover, ‘this is me’ books that I truly believe helped me and team diamond embrace our culture and forge through a tough time post the Brexit announcement and to forge a much stronger fiercer company that has sailed well through the challenges that has scuppered many a business in 2020.