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Diamond Despatches October 2021| This Month’s Edition of Despatches.

Welcome to this month’s edition of Despatches.

Don't panic! There will be a Christmas - it just takes a little help from your best friend in logistics, Diamond. Yes - we face the same challenges that are relentlessly repeated in the news - BUT with our help care and guidance we can show you a path away from panic and empty warehouses and towards sustained and supported growth in your businesses in 2022 and beyond. 

In this months Despatches – see how Sisi and Seb use fulfilment to sustain growth, check out top tips on how to successfully fulfil your subscription boxes, welcome Blaze Logistics as our new Scottish Network Partner, see who of our clients won awards this month and give us your feedback via our Client Feedback Survey.

Diamond Blogs & Articles
We have picked a selection of our blogs and articles, published throughout September, for your interest.

Inside the warehouse with Sisi & SebChildren on scooters
Carley Bassett, managing director of luxury children’s brand Sisi & Seb, shares how her team managed demand during the pandemic and the benefits of outsourcing fulfilment to Diamond Logistics:

"I was lucky to have moved into fulfilment prior to the pandemic therefore still able to dispatch orders. We saw huge demand and had to move quickly to put new systems in place and to recruit a bigger team. The first lockdown was crazy, thankfully I had Diamond but I was doing the marketing, accounting, social media, customer service and all the rest by myself. We have grown quickly and now have two members of staff, an amazing warehouse and a fantastic accountant for which I am so grateful for." Read in full here

Four tips for managing retail subscription box fulfilment
PackagingSome top tips for retailers on how to operate a smooth subscription box business from our fulfilment experts:

"Choose your fulfilment partner wisely! It’s important they have the system capability to effectively and efficiently manage your data and the number of boxes you are dispatching, so be clear about your system requirements and projected figures from the start." Read in full here

Blaze Logistics - Diamond Logistics first Scottish Network PartnerBlaze logistics van
“The support I’m most looking forward to receiving from Diamond Logistics is around education of the courier network itself. We want to gain this inside knowledge from Diamond so we can advise our clients on the best shipping methods – not just to control costs – but to improve their experience. This will help them to select the right carrier, that will protect goods but also their brand.” Joseph Smith - Diamond Logistics Edinburgh. Read what Tamebay had to say here

Shared Success© Shout Out
We send huge congratulations from Team Diamond to London Vermouth Company and Nazani Tea on their recent awards success.
  • London Vermouth Company celebrate a Great Taste Award 2021 and two Bronze International Wine and Spirit Competition Awards. Amazing news!
  • Nazani Tea celebrate five Great Taste Awards for 2021 for a selection of their fine tea products.
If you have a success to celebrate, we want to hear! Drop us an email at marketing@diamondlogistics.co.uk and tell us all about it. 

Client Feedback
After the insightful feedback received from our Client Feedback Survey in August, we welcome your continued feedback to assist us in our ongoing improvements and revisions throughout Diamond. Please use the link https://www.surveymonkey.co.uk/r/F895LR6 to send us your feedback whenever you want to - Please note this link is for non-urgent client feedback. Please direct any urgent matters to your local Diamond service centre.

Diamond Social Giveawaysocial giveaway post
Throughout October 2021 we are celebrating our expansion into Scotland with the launch of Diamond Edinburgh! As Blaze Logistics join the Diamond Network as our first Network Partner north of the border, we are giving away hampers of yummy Scottish treats across our social media pages. Check out our social channels & get involved to be in with a chance of winning - Facebook/Instagram/LinkedIn/Twitter

Best wishes for the month ahead,

Kate & Team Diamond

Topics: Diamond Logistics Deliveries, Diamond Logistics Network Partnership, Diamond Logistics News, Diamond Logistics, Diamond Logistics Help and Advice, Grow your business, Subscription Box, Overnights and International, Fulfilment and e-commerce, News, Delivery and Logistics, Despatches Client Comms

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