Welcome to this month’s edition of Despatches.
Don't panic! There will be a Christmas - it just takes a little help from your best friend in logistics, Diamond. Yes - we face the same challenges that are relentlessly repeated in the news - BUT with our help care and guidance we can show you a path away from panic and empty warehouses and towards sustained and supported growth in your businesses in 2022 and beyond.
In this months Despatches – see how Sisi and Seb use fulfilment to sustain growth, check out top tips on how to successfully fulfil your subscription boxes, welcome Blaze Logistics as our new Scottish Network Partner, see who of our clients won awards this month and give us your feedback via our Client Feedback Survey.
Diamond Blogs & Articles
We have picked a selection of our blogs and articles, published throughout September, for your interest.
Inside the warehouse with Sisi & Seb
Carley Bassett, managing director of luxury children’s brand Sisi & Seb, shares how her team managed demand during the pandemic and the benefits of outsourcing fulfilment to Diamond Logistics:
"I was lucky to have moved into fulfilment prior to the pandemic therefore still able to dispatch orders. We saw huge demand and had to move quickly to put new systems in place and to recruit a bigger team. The first lockdown was crazy, thankfully I had Diamond but I was doing the marketing, accounting, social media, customer service and all the rest by myself. We have grown quickly and now have two members of staff, an amazing warehouse and a fantastic accountant for which I am so grateful for." Read in full here
Four tips for managing retail subscription box fulfilment
Some top tips for retailers on how to operate a smooth subscription box business from our fulfilment experts:
"Choose your fulfilment partner wisely! It’s important they have the system capability to effectively and efficiently manage your data and the number of boxes you are dispatching, so be clear about your system requirements and projected figures from the start." Read in full here
Blaze Logistics - Diamond Logistics first Scottish Network Partner
“The support I’m most looking forward to receiving from Diamond Logistics is around education of the courier network itself. We want to gain this inside knowledge from Diamond so we can advise our clients on the best shipping methods – not just to control costs – but to improve their experience. This will help them to select the right carrier, that will protect goods but also their brand.” Joseph Smith - Diamond Logistics Edinburgh. Read what Tamebay had to say here
Shared Success© Shout Out
We send huge congratulations from Team Diamond to London Vermouth Company and Nazani Tea on their recent awards success.
London Vermouth Company celebrate a Great Taste Award 2021 and two Bronze International Wine and Spirit Competition Awards. Amazing news!
Nazani Tea celebrate five Great Taste Awards for 2021 for a selection of their fine tea products.