The parcel delivery industry — the sector that deals with the transportation of packages to consumers — is booming thanks to e-commerce growth. The global shipping market, including ocean, air, and truck and courier freight, is now a $2.1 trillion market, according to the World Bank.
As the festive season truly swings into action and people get ready to do their Christmas shopping, some careful planning will pay dividends in the weeks ahead.
The Thames Valley boasts some of the most dynamic and successful companies in the UK. It remains the cauldron of the country’s high-technology industries, the home of many manufacturing companies and a base for a wide variety of excellent service and professional organisations.
The delivery of your customers’ parcels is the ultimate stage of the fulfilment process and from the consumer's point of view, absolutely the most important. Which?, the independent consumer organisation, has pursued a campaign against poor deliveries and has called on etailers to offer timed delivery slots, confirmation of delivery time on the day and options for the customer on what action should be taken if delivery is unsuccessful.
The logistics sector is a booming employment sector in the UK, and with an anticipated need for close to half a million new employees in the next five years, a young person could do much worse than to look to be ready for a career in logistics when they leave school, college or university. In the UK, logistics employs 2.3 million people (1 in 12 people employed!), in approximately 190,000 logistics companies. Many of these are small businesses, and the logistics sector is worth £96 billion per year. There is a very wide range of careers available in logistics, from drivers to directors.
At diamond, we believe in helping business owners achieve the best results, and we like to pass on useful findings. We've spoken to some of our successful customers to see what tips they have to share now that we're coming up to peak, and they came up with the following:
In a 2013 study by eDigitalResearch and IMRG, it was discovered that 77% of online shoppers abandoned their cart during the process, with more than half stating that high delivery costs were the main reason for abandonment.
It's October and it's almost that witching time of year when the trick or treaters come out to play, even the grown-up ones! Here at diamond we LOVE it when it's that one day of the year when we can bring out our inner child.
[Press Release, Guildford] Kate Lester honoured for services to industry at a prestigious courier event in London.
Kate Lester was recognised on 17 October 2017 for her passion, commitment, determination and belief in the courier industry by being presented the 2017 IoC NCA Services to Industry Award at a glittering event last night in London.
One thing we like to share with our clients at Diamond Logistics is ideas on how they can become more successful. We call this “Shared Success” – we help them to succeed, and we all share in the success.