Blog

Kate Lester – Founder and CEO of diamondlogistics – says now is the time to launch a retail business.

Over the last few years, the e-commerce market has grown to make up 15% of all retail spending worldwide, and this increasing trend is showing no signs of slowing (source). In 2020, with the pressures of the current climate (ahem, COVID), many consumers are basing their online purchasing decisions on a retailer’s delivery options. The faster it can be delivered, the more likely they are to buy it. 

In fact, 41% of consumers are willing to pay extra for same day delivery (source), especially if shipping represents less than 7-8% of the cost of their purchase (source).