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Network Partner FAQs

Seven of our top Frequently Asked Questions about becoming a Diamond Logistics Network Partner

1. Why would you add more services to your logistics business?


Many courier companies or particularly delivery service provider have one or two major clients. If they changed their mind or switched your business off, as unlikely as that may be, with all your eggs in so few baskets that leaves your business vulnerable.

Or some companies have been sameday courier specialists for years and just do not have access to the carrier accounts, technology, and knowledge to provide their clients with the complementary services of overnight, international and the all-important fast growth sector in logistics – eCommerce fulfilment.

This diversification adds stability, reduces vulnerability, and increases the saleability or the value of your business, albeit a vast amount of our network is building their businesses up for future generations of their families. You build relationships direct with multiple local clients.

The diversification will level out the seasonality – with same day, overnight and international and eCommerce all having different focus points - so that levels out fluctuations in revenue. It also provides you with the tools to match your aspirations for growth via these sales.

Finally, this is future proofing your business, not only preventing your business from obsolescence with new emerging technologies such as drones (which may remove need for DSPs), but also to thrive by adapting to market changes, for example the continuing rise of eCommerce. It also mitigates against the risk of substantial changes in the status of self-employed drivers - the impact of which will decrease profit in this element of your business.

2. What additional services could I add to diversify my business?


You’ve got multiple vans, and premises. To this you can add Overnight and International parcels, including imports and exports worldwide.

Plus, same day courier – a mix of local and national contracts. And then there is the key eCommerce storage and fulfilment. And there is a smattering of other bespoke solutions, like PUDO.

3. How does partnering with Diamond give me these services?


Our 30+ years of experience mean we have developed a proven formula that enables you to scale your logistics business through innovative client focused solutions. We teach you about the services and how to sell them, and provide the accompanying sales literature and process to boot.

The key to all of this is Despatchlab – our one-stop logistics platform. We have invested heavily in our technological solution, uniting operational and admin processes both managing and optimising your operations.

Finally, our group buying power means we have negotiated the best deals with our carefully selected carrier partners. Through our proven sales methodology and depth of support, you can scale and evolve a robust, future proof business.

4. How much does it cost?


The initial licence fee is just £15,000 + VAT, which secures your exclusive geographical territory for up to 10 years. In addition, you will need to secure a trading premises in the form of a warehouse upwards of 5,000 sqft.

You may also need to think about what resources you will need across your business functions to create the foundations for consistent growth.

5. What help will I receive to set up my network partnership?


Each of our network partners receive the absolute best of our inhouse training, which covers 12 key business modules, from sales through to operations, and everything in-between.

Following the opening of your service centre, you will be supported and coached throughout your business journey. This will include technical, finance, marketing, sales, business planning and much more. You really will be a firm part of the diamond family, which means you will not be running your independent business in isolation.

We promote collaboration across our entire network of likeminded business owners. To enable you to become successful in your sales efforts, you can even take advantage of our enhanced sales support, to include appointment booking.

6. When can I expect a return on my investment?


It really is up to you. Activity equals results and as such, the more work you put in, the bigger the reward.

Following our proven 
methodology, which has been created through many years of experience, you can achieve sales revenues in excess £1m within the first three years, with a gross margin of 50%+

7. Why should I become a Network Partner?


If you feel like you need help taking control of your business, or even diversifying from a handful of larger clients, which is creating future uncertainty.

If you want to learn from a business with 30 years of experience in the industry. If you need a technological solution to drive efficiency and create a foundation for scale.

If you are in a niche area of the industry and want to offer more solutions to local business. If your local business cannot drive the buying power, you need to compete. If your business is not reaching the right audience through your own brand and marketing efforts locally.

If you cannot offer local businesses all the services they need, then a Diamond partnership can support you to get all the above and more.

Want to book some time for a chat now? You can schedule an appointment directly with Eve Terry, Commercial Development Manager, by clicking here

Let’s get your logistics journey started…

Fill in your details and we’ll put you in touch with one of our team as soon as possible, so we can find out how best to help your business grow with fulfilment and delivery services.

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Same Day Courier

Dedicated and direct couriers for your very important deliveries

Overnight & International

Cost-effective multi-carrier solutions for your national and global deliveries


Storage, fulfilment and delivery with local or specialist service centres

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3C Henley Business Park
Pirbright Road,
Guildford, GU3 2DX