About us

our story

Who we are

diamond logistics was founded in 1992 by Kate Lester to help SMEs with their delivery and storage needs.

We started as a network of locally-owned service centres, but our real passion is delivery.

With Kate still at the helm, we’ve embraced new technological solutions to grow and improve our services — that includes launching our own logistics platform, despatchlab.

Now, millions of parcels in, we’ve created an ambitious, creative business tailored to the needs of individuals and companies.

Whether you’re looking to build your own courier service or grow your online business, we’ve got a solution for you.

And with nearly three decades of experience, we truly understand what makes businesses tick.

logistics

What we do

We understand the challenge of running a business, which is why we put humans at the heart of what we do.

We craft bespoke logistics solutions to ensure your deliveries get where they need to be—whether you’re looking for an express, sameday courier service, overnight or international delivery, or storage and fulfilment for your online business.

We’ve helped businesses big and small reach their customers, from book subscription service Books that Matter to affordable paddle board and surfboard company FatStick.

All our partners are part of our big logistics family, so we’re truly invested in their success and growth.

We’re human centric and stick close to our clients. And they stick close to their products. They can step inside our fulfilment centres to touch and feel their stock, unlike other providers.

So, if you have a package, you can be sure it gets to where it needs to go.

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Powerful technology

Find out more about diamond services and the platform we designed ourselves.

track

despatchlab: A feature-rich platform ready to deliver

despatchlab takes fulfilment and delivery to the next level. This smart solution lets you book, track and manage all your courier requirements, express parcels and shipments on one simple platform. But don’t worry, this isn’t a complicated tech platform and there’s help at the end of the phone line. despatchlab makes things simpler, for everyone.

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Putting social responsibility at the heart of what we do

We’re not just about delivery. For every new member that joins or delivery that’s shipped, a small amount goes to good causes around the world. By partnering with non-profit social enterprise B1G1, we’ve helped support rainforest protection, medical care, life-saving clean water and much more.

join us

Network partnership: Join diamond and grow your courier business

Are you an ambitious courier service? If you want to scale your business, add services, modernise your operations and become part of a growing national delivery network, become a Network Partner of diamond.

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